2 weeks ago

The Zanzi resort was a really good hotel. A bit pricy. I book a birthday dinner for my boyfriend at the jetty – unfortunately they totally messed it up. They let us wait for 30 minutes until some came. Another 30 minutes later the wine came. Food was good, but overall slow service. This was the first evening. We were more than disappointed. The manager came and told us they had problems in the kitchen and we should give them another chance. Form now onwards service was excellent, every breakfast or dinner was super nice. We didn’t have to pay for the wine. And on our last evening we get a dinner at the beach for free, this was fantastic. Service management there was really amazing. We had a bungalow with a pool which was nice and big – room service was also great. Beach is very small there – so we just chilled at the pool.

2 weeks ago

Visited Sep 2018 for Honeymoon. A low 5 stars. We had very high expectations considering the price, the prior reviews and this being our honeymoon. On the whole, it slightly missed these expectations but is still an excellent hotel. Rooms: We had the villa with a private pool, cabana and access to the beach. The villa was by far the best bit about the hotel and something which I cannot fault. The villa had a spacious lounge, bathroom and bedroom as well as a reasonably sized pool and outdoor area. The rooms were clean and well equipped. The view from the end of the garden, overlooking the ocean and the pier was incredible, especially during sunset. Grounds of the hotel: The grounds are beautiful and very maintained. The hotel has a tropical rainforest feel (complete with bush babies) that meets the ocean. You shouldn't stay at this hotel if you want a nice beach. They have a small sandy area but otherwise the beach is virtually non-existent. The pier is great for sitting on and watching the sunset and there are steps at the end for you to get down in to the sea. Service: A bit hit and miss. Slow and wrong in some cases but always friendly and got there in the end. Nivot was especially good. The dinner on the beach and on the jetty were amazing. Food: Nice variety and good quality across breakfast, lunch and dinner. The anytime room service was particularly great as well. Other issues: - Extras are over-priced: If you aren’t doing all inclusive then you may find the food expensive. It’s certainly over-priced for what it is. The massages were also outrageously expensive (as much or more than London prices) as was the excursion. - No lunch on the last day…. Considering you are spending so much money there on all inclusive, it would be nice if they gave you lunch before your flight on your check out day. - They have the same music CD every day in the restaurant.

3 months ago

Outstanding African style resort. Very personal service. You can get breakfast at any time of the day and at any place, be it the yetty, the beach, youre room or the main restaurant without extra cost. The three course dinner menu was delicious. The prices for lunch and drinks are higher European prices. A wine glass costs 8 Dollar for example and the juices at 5 Dollar. But the juices are freshly pressed and very good. The ocean view villas have a very high luxurious standard, with a very nice bathroom. We also stayed at a garden bungalow, these are still very good and big bungalows, but the bed and bathroom aren't as luxurious and you're also missing out on the private pool ;).

6 months ago

A wonderful boutique style resort. Very exclusive. The hospitality is wonderful. Friendly and helpful staff. I advise that you hire a car at the airport so you can drive around independently. All the same, the resort has tours that you can join.