Visa, Mastercard and Amex accepted.
Each booking must be guaranteed by a valid credit card. The card details are held securely by us and are only used to secure the 50% deposit unless it is specified the guest would like to secure the booking differently.
The card details are also used in case of no show and late cancellation or in the event of damages caused.
We accept cancellations 7 days or more prior to the day of arrival free of charge. For cancellations made less than seven days prior to the day of arrival, where we are able to resell the room no charge will be made. However should this not be possible or in the event of a no-show/early departure the full cost of the stay will be charged.
In case of no show, or departure prior to the scheduled one, the Hotel has the authority to charge the credit card provided with the full amount of the cost of the reservation.
Every effort will be made to assure availability of rooms by 3.00 pm. If arriving any earlier we will do our utmost to accommodate, however, you will appreciate that, during busy periods, access before this time cannot be guaranteed. If you are likely to arrive after 7pm, please let us know. Arrivals after 9.00pm need to be agreed in advance. Guest Our check out time is 11am on the day of departure. The Kemp Townhouse reserves the right to charge a fee for late check-outs.
Early check-in: no
Late check-out: no
Pets not allowed
Kemp Townhouse boutique hotel requires a minimum stay of two nights when booking a Saturday. At the discretion of Kemp Townhouse boutique hotel, or for some packages, full pre-payment may be required.